About

About Our Shops in Greensboro, Winston-Salem, and Charlotte, NC

Over 20 Years of Service

Being a part of the Cottman brand is not a reputation we take lightly. In Winston Salem, Greensboro, and Charlotte, we know many of our customers come to our shop on that recommendation alone. It’s a reputation for economical repairs, transparent customer service, and knowledgeable technicians. For nearly 20 years, we have strived to provide all three to each customer, and their repeat business and referrals tell us we are hitting the mark! At Cottman Transmission and Total Auto Care, our 3-Step process ensures we are firing on all cylinders and keeping our customers satisfied. Call the location that’s most convenient to you for an appointment today.

How We Work

Step One: Our free transmission inspection offers customers an opportunity to confirm whether their vehicle is in need of transmission repair or services. If you're worried about any new noises or weird vehicle behavior, here is an opportunity to have it inspected without obligation. We believe it's more important to help you determine whether you need a transmission repair than to charge for an inspection! And don't worry, walk-ins are welcome if you aren't certain when you'll be able to make it into our shop.

Step Two: One of our highly trained technicians will bring you the transmission inspection findings and go over possible services or necessary repairs. We'll break down areas of concern where we see developing problems and point out if any repairs are immediately required. We make our recommendations so that you can make an informed decision about your repair plan.

Step Three: Only once we find an economical repair plan do we begin work on your vehicle, performing the necessary repairs. While we're busy, we also provide various comforts and conveniences for our customers. Each of our locations has comfortable waiting areas and free Wi-Fi. If you'd like to leave your vehicle with us, we can send you text message notifications while you are out and about. And our services are backed by a 24-month/24,000-mile warranty, so our team still has your back even once you're back on the road.

We Look Forward to Serving You

Since we opened our first Cottman shop in 2002, we could tell this business model was different and really did put customer service first. Transmission repairs are vital to your vehicle's function and your safety on the road, so it's important customers understand the process, so they know exactly what they are paying for. That first shop in Greensboro, NC, was followed quickly by another, and another, and with each new shop, we found a customer base that was looking for exactly our specialty! Come by one of our Cottman Transmission and Total Auto Care shops to experience auto repair with a difference!